The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
Moments of Truth
$10.33
This book on business leadership and customer service provides real-world learning for students interested in business or economics.
Additional information
| Weight | 0.416 lbs |
|---|---|
| Dimensions | 20.2 × 13.4 × 1.1 in |
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