Remarkable Communication Skills: Effective Tools for Managing Difficult People and Situations – Seminars On Demand Personal and Professional Development Training Video – Speaker Pamela Jett – Includes Streaming Video + DVD + Streaming Audio + MP3 Audio

This item includes the online streaming video + DVD version + streaming audio version + MP3 version. See instructions on packaging to access all versions. Compatible with computers, smartphones, tablets, and smart TVs. Preview video available at main Seminars On Demand website. STREAMING NOT INCLUDED WITH USED DVDs UNLESS PURCHASED THROUGH SUCCESSMART, OUR AUTHORIZED RESELLER Seminar Description: When a difficult person or situation arises, many of us don’t know what to say, or how to handle it. We allow ourselves to react rather than respond effectively. From now on, you’ll be armed with powerful tools and tactics for gracefully handling any situation, no matter how difficult or challenging it might be. Using her unique blend of humor and real-world application, communication skills expert Pamela Jett will share what everyone ought to know about communicating more effectively, both at home and at work. You’ll discover startling facts about how most professionals are sabotaging their communication success and damaging relationships in the process. From dealing with irate customers to getting along better with coworkers, this program will bring you numerous insights that will have an immediate impact on how you approach and handle all of your most important interactions. – TRAINING YOUR BRAIN TO THINK POSITIVELY IN NEGATIVE SITUATIONS – SPECIFIC WORDS YOU NEED TO ELIMINATE FROM YOUR VOCABULARY – POWER PHRASES THAT HELP PUT AN END TO TOXIC RELATIONSHIPS – EASY TO LEARN TEMPLATES FOR IMPROVING YOUR COMMUNICATION – HOW TO EFFECTIVELY DEAL WITH DIFFERENT TYPES OF DIFFICULT PEOPLE Seminars on Demand has produced more than 100 training videos covering a variety of personal and professional development topics. Each one is delivered by one of the world’s best speakers, and is recorded in front of a live audience to create the energy exchange that can only occur in that setting. To see the entire list of available programs, visit the Seminars On Demand main website.