CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
Contact Us! Coursebook with Audio CD: Call Center English Skills
$39.75
This coursebook develops professional English communication skills specifically for the call center and BPO industry.
Additional information
| Weight | 0.426 lbs |
|---|---|
| Dimensions | 20.8 × 0.5 × 29.2 in |
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