The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.


Moments of Truth
Original price was: $17.99.$10.33Current price is: $10.33.
This book on business leadership and customer service provides real-world learning for students interested in business or economics.
Additional information
Weight | 0.416 lbs |
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Dimensions | 20.2 × 13.4 × 1.1 in |
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