Tech-Enabled, Tech-Forward or Tech-Shackled: Which Are You ? (The Insurance Ambassador – musings, thoughts, predictions & stories from 30 years in insurance.)

This book is a primer, ( a short informative piece of writing ) Integrating any type of technology into your firm introduces the very real possibility that you will fall into one of three categories: Tech-forward firms. These are the companies that are using insurtech innovations to speed up and revolutionize processes. Tech-enabled companies integrate technology into key processes to make them more efficient. Tech-shackled firms. These firms have adopted technology that actually interferes with insurance processes. In an industry presently experiencing an insane influx of capital and revolutionary tech enhanced processes, Jeff Arnold, is the perfect guide to walk readers through the confusing and often detour filled process of technology adoption. In his nearly thirty years as a leader in the insurance industry, Jeff has been involved in integrating technology with over Sixty insurance agencies, Two MGA’s and Two Insurance Companies. In this primer, Jeff offers simple and revealing anecdotes to assist anyone involved with technology integration to begin a more discipline thought process.